Responsible Gaming at AMPM

At AMPM, we believe that gaming should always remain an enjoyable form of entertainment rather than a source of stress or financial hardship. We are committed to promoting responsible gaming practices across our entire platform, and we have built a range of tools and safeguards to help you stay in control of your play. This page explains the measures we offer, how you can use them, and where to turn if you need additional support.

Our Commitment to Safer Gambling

We operate under a Curaçao Gaming Control Board licence, and we take our regulatory obligations seriously. Our responsible gaming policy is designed to protect vulnerable players, prevent underage access, and give every registered member the tools needed to gamble safely. Whether you access our services through the AMPM app, the AMPM casino app, or directly via desktop, we apply the same responsible gaming standards across every channel at AMPM Casino.

We do not view gambling as a way to solve financial problems, and we encourage every player to treat their AMPM deposit as an entertainment expense, never as an investment or income source. Our team continuously reviews player behaviour patterns to identify signs of harmful play and to intervene where necessary.

Age Verification and Account Registration

We only permit individuals who are at least 18 years old, or the legal age of majority in their jurisdiction, to register an AMPM account. When you complete the AMPM register process, we require accurate personal details, and we reserve the right to request identification documents at any stage to confirm your age and identity. If we discover that an underage person has created an account, we will immediately close it and void any winnings.

We strongly recommend that parents and guardians use parental control software on shared devices to prevent minors from accessing our platform, including the AMPM Casino login page or our mobile applications.

Tools to Help You Stay in Control

We provide a range of account controls that allow you to manage your gaming activity according to your own preferences. Once you complete your AMPM casino login, you can access these settings directly from your account dashboard.

We allow you to set daily, weekly, or monthly deposit limits to control how much you add to your account.
We offer loss limits so you can cap the amount you are willing to lose over a chosen period.
We provide wagering limits to help you manage how much you stake across our slots and live casino games.
We give you the option to set session time reminders so you remain aware of how long you have been playing.
We support temporary account suspension, sometimes called a "cooling-off period," ranging from 24 hours to several weeks.
We offer permanent self-exclusion for players who wish to close their account entirely.

To adjust any of these settings, simply contact our support team, and we will apply the changes to your account promptly. Please note that once a limit is set to be more restrictive, we apply it immediately, while requests to increase limits or shorten a self-exclusion period are subject to a review process and a mandatory waiting period, in line with responsible gaming best practices.

Self-Exclusion Process

If you feel that gambling is negatively affecting your life, we encourage you to use our self-exclusion feature. Once activated, we will suspend your account for the period you select, during which you will not be able to log in, deposit, or receive any AMPM bonus, AMPM casino bonus, AMPM no deposit bonus, or promotional communication from us. We will also remove you from marketing lists, including offers related to any AMPM promo code or AMPM bonus code, for the duration of your exclusion.

Bonuses, Promotions, and Responsible Play

We want every player to understand our promotional offers fully before opting in. Our welcome package, cashback offers, and other incentives, including AMPM free spins, always come with clear wagering requirements and terms that we display before you activate them. We encourage you to read these terms carefully and to only accept an AMPM Casino bonus if you are comfortable with the associated conditions.

We do not pressure players into depositing beyond their means to unlock a promotion. If you ever feel that our marketing communications are encouraging excessive play, you can ask us to reduce or stop these messages entirely, and we will action this request without affecting your ability to use our core services.

Recognising the Signs of Problem Gambling

We encourage all our players to periodically assess their own gaming habits. Some common warning signs that gambling may be becoming a problem include:

Spending more time or money on gaming than originally planned
Chasing losses by increasing your AMPM deposit amounts
Neglecting work, relationships, or personal responsibilities because of gaming
Borrowing money or selling possessions to continue playing
Feeling anxious, irritable, or guilty about your gaming activity
Lying to family or friends about the extent of your play

If any of these signs feel familiar, we urge you to take advantage of the account controls described above, or to reach out to one of the independent support organisations listed below.

External Support Organisations

We recognise that some players may need professional guidance beyond what we can offer directly. We recommend the following independent organisations, which provide confidential advice, counselling, and support:

GamCare (www.gamcare.org.uk)
BeGambleAware (www.begambleaware.org)
Gamblers Anonymous (www.gamblersanonymous.org)
Gambling Therapy (www.gamblingtherapy.org)

We are not affiliated with these organisations, but we fully support the work they do, and we encourage every player who needs help to contact them directly.

How We Support You

Our customer support team is available 24/7 through live chat and email at support@ampm.casino. Whether you have a question about an AMPM withdrawal, need help adjusting your account limits, or simply want to discuss your play with our team, we are here to listen without judgement. We treat every conversation about responsible gaming with complete confidentiality and respect.

We also review our AMPM slots, live casino games, and overall platform regularly to ensure that our responsible gaming tools remain effective and accessible. Our goal is not simply to meet regulatory requirements but to genuinely protect the wellbeing of everyone who plays with us.

A Shared Responsibility

We believe responsible gaming works best as a partnership between our platform and our players. While we provide the tools, limits, and support systems described in this policy, we also ask that you take an active role in monitoring your own play. Before you complete your AMPM register process or make your first AMPM deposit, we encourage you to reflect on how much time and money you are comfortable dedicating to gaming.

We remain fully committed to reviewing and improving our responsible gaming framework as our platform grows. If you have suggestions on how we can better support safer play, we welcome your feedback at any time through our support channels.

Content updated: September 16, 2026