AMPM Casino Privacy Policy

We at AMPM Casino are committed to protecting your personal data and respecting your privacy while you enjoy our platform. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, register an account, use the AMPM app, or otherwise interact with our services. By using AMPM Casino, you agree to the practices described below.

Who We Are

AMPM Casino is owned and operated by WoT N.V., a company registered under number 129742, with its registered address at Kaya Richard J. Beaujon Z/N Landhuis Joonchi II, Curaçao. We operate under a licence issued by the Curaçao Gaming Control Board, licence number OGL/2024/452/0687. As the data controller, we are responsible for determining how and why your personal information is processed.

Information We Collect

Information You Provide to Us

When you complete AMPM register procedures, we collect information such as your full name, date of birth, email address, phone number, country of residence, and preferred currency. We also collect information you submit when you complete your Personal Details section, verify your email address, or confirm your mobile number, as these steps are required before certain features become available.

Information Collected Automatically

We automatically collect technical data whenever you access AMPM Casino, including your IP address, browser type, device identifiers, operating system, and browsing behaviour on our site. If you use the AMPM app, we may also collect device-specific information to ensure the application functions correctly and securely across desktop, mobile, and app versions.

Financial and Transaction Information

To process your AMPM deposit and AMPM withdrawal requests, we collect payment details relevant to the method you choose, such as card information, bank account details, e-wallet identifiers, or cryptocurrency wallet addresses. We do not store full card numbers; instead, we rely on secure, PCI-compliant payment processors to handle sensitive financial data.

Verification and Compliance Data

As part of our know-your-customer (KYC) and anti-money-laundering (AML) obligations, we may request identity documents, proof of address, and source-of-funds information. Document verification is usually completed within 24 hours, though it may take up to 72 hours during holidays and weekends.

How We Use Your Information

We use the information we collect for the following purposes:

• We verify your identity and age to comply with our licensing obligations
• We process your AMPM deposit, withdrawal, and bonus transactions
• We manage your AMPM login credentials and maintain account security
• We personalise your experience, including recommending AMPM slots and AMPM live casino games based on your preferences
• We communicate with you regarding promotions, an AMPM bonus, or an AMPM no deposit bonus you may be eligible for
• We operate our VIP loyalty programme and calculate Comp Points, cashback, and level progression
• We detect and prevent fraud, money laundering, and other prohibited activity
• We comply with applicable laws, regulatory requests, and our licensing conditions

Cookies and Tracking Technologies

We use cookies and similar technologies to keep you signed in, remember your language and currency preferences, and analyse how you use AMPM Casino. Cookies also help us measure the effectiveness of our marketing campaigns and improve the overall performance of our website and the AMPM app. You can manage cookie preferences through your browser settings, though disabling certain cookies may limit some functionality.

How We Share Your Information

We do not sell your personal data. However, we may share your information with:

• Payment providers and financial institutions to process transactions
• Identity verification and fraud-prevention partners
• Regulatory authorities, including the Curaçao Gaming Control Board, when legally required
• Game providers and platform partners who supply the software behind our slots, live casino, and table games
• Marketing and analytics partners who help us understand website performance
• Law enforcement agencies where disclosure is required to comply with legal obligations

Any third parties who process data on our behalf are contractually required to maintain appropriate confidentiality and security standards.

Data Security

We implement industry-standard technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. This includes encryption of sensitive data, restricted access controls, and regular security assessments. While we work hard to protect your information, no method of transmission over the internet is completely secure, and we encourage you to use strong, unique passwords for your AMPM Casino login.

Data Retention

We retain your personal information for as long as your account remains active and for a reasonable period afterward to comply with legal, regulatory, tax, and anti-money-laundering obligations. Transaction records, verification documents, and communication logs may be retained even after account closure, in line with our licensing requirements.

Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your data, subject to our legal retention obligations
• Object to or restrict certain types of processing
• Withdraw consent for marketing communications at any time
• Request a copy of your data in a portable format

To exercise any of these rights, please contact us using the details provided below. We will respond to your request within a reasonable timeframe, in accordance with applicable data protection laws.

International Data Transfers

As we serve players across multiple regions, including Germany, Poland, France, Spain, Norway, Finland, Portugal, Brazil, Canada, New Zealand, Japan, the Czech Republic, and India, your data may be transferred to and processed in countries outside your country of residence. We take appropriate steps to ensure such transfers are conducted with adequate safeguards in place. Please note that we do not accept players from certain restricted jurisdictions, including the United States, the United Kingdom, and several other listed territories, and no bonuses or free spins are available to players from restricted regions.

Children's Privacy

Our services are strictly intended for individuals who meet the legal age of majority in their jurisdiction. We do not knowingly collect information from minors. If we become aware that a minor has registered an account, we will take immediate steps to close the account and delete the associated data.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will notify you through our website or via email. We encourage you to review this page regularly to stay informed about how we protect your information.

Contact Us

If you have questions about this Privacy Policy, how we handle your AMPM Casino account, or how your data is used, please reach out to our support team via live chat, available 24/7, or by emailing us at support@ampm.casino. We are here to address your concerns and ensure your experience with AMPM Casino remains safe, transparent, and secure.